Free time that was never applied
The allowance the invoice itself grants, counted from the day the box actually became available — not from whatever day the billing run started.
Detention · Demurrage · Storage · Per diem
Drop in the invoice. In seconds you get the day-by-day breakdown, the amount that is not properly chargeable, the grounds it fails on — and a formal dispute letter, ready to send, with the evidence cited.
No account setup, no card. Auditing one container by hand takes about 45 minutes; this takes about 20 seconds.
The allowance the invoice itself grants, counted from the day the box actually became available — not from whatever day the billing run started.
Statutory holidays and non-gate days at the facility named on the invoice, from its published operating calendar. Weather and labour notices count too.
Add the interchange receipt and every day charged past gate-out or empty return falls away. It is the single hardest fact to argue with.
When the early days come off, the days that remain are no longer in the expensive tariff band. Issuers bill the original position; almost nobody checks.
Rate times days against the total demanded. It disagrees more often than it has any right to.
Claim a day it has no fact about. A letter that overreaches gets the whole dossier dismissed, including the days you were genuinely right on.
This goes on the letterhead of every dispute letter you send. You can change it later.
The code you were shown when you started. It is the only way back into your invoices.
Drop an invoice PDF here
or — scans are fine
No invoice to hand?
Printed at the top of every dispute letter, and used as the return contact.